Computer virus shuts down ARH’s web-services


Facilities in Kentucky, West Virginia affected

By TJ Caudill - tcaudill@civitasmedia.com



HAZARD — Last weekend, Appalachian Regional Healthcare’s (ARH) web services were infected with a computer virus that shut down all ARH computers. This affected facilities in Kentucky and West Virginia. The computer virus put those facilities on an Emergency Operations Plan.

ARH released a statement on Aug. 27, “We are currently working to resolve this issue, until then we will have limited access to web based services and electronic communications.”

In the statement, ARH said all patient-care, registration, medication, imaging and laboratory services were being managed manually. They also said that they were assessing to see if critical patients needed to be moved to a different medical facility.

The ER was still able to accept patients during the computer shutdown, ARH said.

ARH stated that they were working with authorities to determine the source of the computer virus and the investigation is ongoing.

During this time, ARH does not currently believe that any of their patients’ or employees’ personal information or financial information have been compromised. If any files have been accessed, ARH said it would promptly notify the patient or the employee of the potential breech.

ARH facilities in both Kentucky and West Virginia are still accepting patients. They urges patients to bring a copy of their medical history and a list of their medication to the ER or clinic.

In a statement, ARH Vice President of Medical Affairs Maria Braman apologized to clients of ARH, “ARH regrets any inconvenience caused to our patients and staff by the issues we have experienced since Saturday morning as the result of a computer virus.”

TJ Caudill is a reporter with The Hazard Herald and he can be reached at 606-629-3245.

Facilities in Kentucky, West Virginia affected

By TJ Caudill

tcaudill@civitasmedia.com

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