Members of the community along with ARH and local officials gathered at the Appalachian Regional Hospital Medical Mall where they celebrated its grand opening last Thursday with a ribbon cutting outside of the 90,000-square-foot-facility.
The Medical Mall, a multi-million dollar renovation of the former Hazard Walmart building in the Black Gold Plaza, provides residents with access to physical and cardiac rehabilitation, a home medical equipment store, and several other services that weren’t available in the region before.
“This facility is not only contemporary, technologically advanced, patient friendly and accessible, but it also contains services that were not available such as bariatrics, a Veteran’s Administration Medical Clinic and Quantum Healthcare. This Medical Mall also contains all disciplines of outpatient rehabilitation, homecare medical equipment and a retail pharmacy, which will open in 30 days,” ARH President and CEO Jerry Haynes said, while doctors in the mall noted that they like the convenience and atmosphere it provides for the patients.
“We’ve already gotten a lot of comments from the community on how nice it looks, how great the parking is compared to some of the other folks. A lot of people know where it’s at, and one of the biggest things is having access to a lot of other services in the same building as far as physical therapy, and soon they’ll have a pharmacy and x-ray and radiology services,” said Darrin Ratliff, a physician with Quantum Healthcare, a private family practice clinic in the mall.
Along with being convenient, administrators say the Medical Mall also offers its services in a soothing environment, one of ARH’s goals when designing the structure’s interior layout.
“When we started planning for this event our goal was to create an outpatient care environment for patients that would be very soothing, healing, and comfortable – a place they wanted to come for care and a place with convenient easy parking that would make that whole outpatient care experience very pleasant for them,” said Trena Hall, the system clinical director of corporate projects. “We designed this trying to achieve those goals, and we wanted to try to meet the community healthcare needs.”
Services currently offered in the ARH Medical Mall include the ARH Bariatrics Center, the ARH HomeCare Store, and the cardiac rehabilitation program along with physical and occupational therapy, the VA Clinic and Quantum Healthcare with the ARH Community Pharmacy coming in June. A state-of-the-art imaging center is expected to open in January.